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Current users of Hongkong Post e-Certs will find it useful to know that the latest version of the user software, 2.0, which is sent to renewal applicants is incapable of being used for downloading a renewal certificate. The software is sent on a CD marked HK Post e-Cert User Software 02/02 M020113. Affected users should contact Hongkong Post technical support before downloading their renewed certificate.
Hongkong Post reports that it is working on a fixed version.