First published: 10th July 2013
The Hong Kong Monetary Authority (HKMA) has warned the public about an e-mail purporting to be sent from China CITIC Bank International Limited (CNCBI). The e-mail asks customers to go to a fraudulent website (http://chinaciticbank.jimdo.com/online-banking/) and verify their account information by entering their user name and password. The fraudulent website, which was still active when this article was written, looks similar to the bank’s logon webpage. CNCBI has clarified that it has not sent these e-mails to its customers and has no connection with the fraudulent website and CNCBI does not have the policy of sending e-mails asking its customers to provide their passwords or verify their account information online.
The Hong Kong Police are investigating the fraud. Anyone who has provided personal information to the website, or has conducted any financial transactions through it should contact CNCBI at 2287 6767 and any local police station or the Commercial Crime Bureau of the Hong Kong Police Force at 2860 5012.
The HKMA advised, "Members of the public are reminded not to access their Internet banking accounts through hyperlinks embedded in e-mails, Internet search engines or suspicious pop-up windows. Instead, they should access their Internet banking accounts by typing the website addresses at the address bar of the browser, or by bookmarking the genuine website and using that for access. If in doubt, they should contact their banks".